WEBMASTER SUPPORT

USE THE BELOW SUPPORT REQUEST FROM TO REQUEST SERVICES, ADDITIONS, CHANGES, OR CORRECTIONS TO GABNOW.ORG

SUPPORT FORM

SUPPORT REQUEST FORM EXPLAINED

Identity

GAB Staff: Generations Against Bullying Board of Directors, Executive Staff or approved team member

Website Visitor: All GABNOW.ORG visitors, guests and members who wish to suggest corrections, or additions or comment

Wildstylez Studio Partner: Theme, Plugin, Support developers contracted by Wildstylez Website Design Studio (Webmaster GABNOW.ORG)

Support Type

Typo (Spelling Grammar): Basic misspellings, punctuation errors, etc.

Content Rewrite: A paragraph or the entire content on a page or post needs to be rewritten.

Fix Link: A menu item, button, highlighted word or phrase when “clicked” dosent go anywhere or links to the wrong page.

Requesting New Page or Post: You are interested in complete or partial design and content writing for a new Blog Post or website Page.

Requesting New Feature: You are interested in an addition to your website, such as ticket sales, topic forums, live chat, surveys, etc.

Suggestion or Comment: Created for TEAM GAB or GABNOW.ORG visitors to provide feedback, corrections or suggestions to the webmaster.

URGENT! Something is Broken: Your website isn’t on the web, you are getting a white screen, you accidentally deleted a page, you edited something wrong and cant fix it, etc.

Other: Any service or support that may not be included above.

Insert URL

Insert URL Where Issue Exists (The Page Link Address): Help us locate the issue by providing a url / page link. This can be found in the address bar at the top of your screen. Such as: http://gabnow.org/about or http://gabnow.org/events-feed/, etc.

Location

Help us “pin-point” the issue by providing as specific location as possible. Such as: 1st Paragraph, Line 4 or Image bottom of page 3rd column, etc. For multiple corrections, use the “Additional Information” section to create a list.

Example list of multiple requests:

http://gabnow.org/about | 1st paragraph, Line 2, | typo “pofessional”
http://gabnow.org/contact | Column 1, Street Address, | change to “123 Main Street”
http://gabnow.org/chos-martial-arts-hosting-gab-fundraiser/ | Right of Image | Change Where date to 01/01/2020.

Screenshot

Help us “pin-point” the issue by providing a screenshot, photo, or image regarding your support request. This is rarely necessary once a URL (page link) and location is provided. However, it is an option provided for your convenience. Note: only image format types .JPEG, or .PNG are eligible for upload.

Completion Goal

Urgent! Please Assist Now ($70 + $35 hr): Emergency Support Service (NOW!) can be requested with a $70 payment to begin investigation and $35 hour to correct the issue. *Guaranteed Rate Policy

Express. Please begin in 24 Hours ($50 + $35 hr): Express service (Starts within 24 Hours)can be requested with a $50 payment to begin investigation and $35 hour to correct the issue. *Guaranteed Rate Policy

Standard in 5 Business Days ($35 hr): Standard Support Service (Starts within 24 Hours)can be requested with a $35 initial payment which will be applied to the $35 hour to correct the issue. Standard Support requests are typically complete within 5 business days (usually less) *Guaranteed Rate Policy

Detailed Project (Requesting Quote): Provide overview in “Additional Comments” regarding any complete page, post design, content writing, redesign or any other major alteration or addition to the website. A quote will be provided within 24 hours.

N/A Just a Comment or Suggestion: TEAM GAB Members or Visitors, Guests and Members of GASBNOW.ORG are encouraged to provide feedback, report corrections, or make suggestions.

*Guaranteed Rate Policy: All hourly rate support services are provided as a guide to the total cost of the service. However, a guaranteed rate will be provided before any service is started and completed. (Example: You require “Express” Support Service for $50 + $35 hr. Once the issue has been researched and a time to resolve has been estimated at 2 hours, you will be quoted a Guaranteed Rate of $70. If the time goes under, you will be refunded. If the time goes over, you will not be charged more than the guaranteed rate).

EXPEDITE YOUR SUPPORT REQUEST

Expedite Your Support Service

Expedite Your Support Service: Use the Paypal Payment Button to select your service type (Emergency, Express or Standard) to Expedite Your Support Service Request. Or, you can elect to be sent an invoice once your Support Service Request is received.


Support Service Needed




Support Services Guide

Urgent! Please Assist Now ($70 + $35 hr): Emergency Support Service (NOW!) can be requested with a $70 payment to begin investigation and $35 hour to correct the issue. *Guaranteed Rate Policy

Express. Please begin in 24 Hours ($50 + $35 hr): Express service (Starts within 24 Hours)can be requested with a $50 payment to begin investigation and $35 hour to correct the issue. *Guaranteed Rate Policy

Standard in 5 Business Days ($35 hr): Standard Support Service (Starts within 24 Hours)can be requested with a $35 initial payment which will be applied to the $35 hour to correct the issue. Standard Support requests are typically complete within 5 business days (usually less) *Guaranteed Rate Policy

Detailed Project (Requesting Quote): Provide overview in “Additional Comments” regarding any complete page, post design, content writing, redesign or any other major alteration or addition to the website. A quote will be provided within 24 hours.

N/A Just a Comment or Suggestion: TEAM GAB Members or Visitors, Guests and Members of GASBNOW.ORG are encouraged to provide feedback, report corrections, or make suggestions.

*Guaranteed Rate Policy: All hourly rate support services are provided as a guide to the total cost of the service. However, a guaranteed rate will be provided before any service is started and completed. (Example: You require “Express” Support Service for $50 + $35 hr. Once the issue has been researched and a time to resolve has been estimated at 2 hours, you will be quoted a Guaranteed Rate of $70. If the time goes under, you will be refunded. If the time goes over, you will not be charged more than the guaranteed rate).

I NEED HELP WITH THIS

Sometimes we just can’t cover every support scenario needed. If you still need help contact Wildstylez Website Design Studio Direct (Webmaster for GABNOW.ORG).

Pin It on Pinterest